Customer Support • 90-Day Warranty
Our 90 Day Locksmith Warranty
We provide a 90-day warranty on the locksmith work we perform and the parts we supply, including keys and remotes.
The warranty period begins on the date the covered service is completed.
What the Warranty Covers
The warranty covers defects in our workmanship and defects in the parts, keys and remotes we supply for the job.
It applies to the work and supplied items recorded on your service invoice.
The warranty relates to our completed service and supplied items. It does not create coverage for unrelated vehicle, door or building components that were not part of our work.
Coverage begins on the date the covered locksmith service is completed.
How to Request Warranty Assistance
Call (757) 217-7507 or email [email protected] within the 90-day period.
Provide your name, service date or invoice number, and a description of the issue.
Keep your invoice and the affected key, remote or part available for review.
We will review the concern and arrange the appropriate next step. Inspection may be needed to determine whether the issue relates to the covered work or supplied item.
Resolving a Covered Issue
For a covered defect, we will correct the affected workmanship or repair or replace the affected supplied item without charging for that covered correction.
The appropriate remedy depends on the issue and the item involved.
Where to Contact Us
15 Minute Locksmith
328 Office Square Ln
Ste 103 B
Virginia Beach, VA 23462
Phone: (757) 217-7507
Email: [email protected]
Please contact us during our posted business hours. If the issue involves an urgent lockout, call so we can discuss current availability.
Your Other Rights
This warranty is in addition to any rights that cannot lawfully be excluded.
Nothing on this page is intended to limit those rights.
Need Help With a Previous Locksmith Job?
Contact us with your service date or invoice number and a description of the issue.